Privacy Policy

LAST UPDATED:    AUGUST 27, 2023

These Host Terms are a binding legal agreement between you and Oasis Travel Housing that govern your right to use the website, application, and other services of Oasis Travel Housing (collectively, the “Oasis Travel Housing Platform”). 

The Oasis Travel Housing Platform offers an online venue that enables users (“Members”) to publish, offer, search for, and book services. Members who publish and offer services are “Hosts” and Members who search for, book, or use services are “Guests.” Hosts offer accommodations (“Accommodations”) and a variety of other services (collectively, “Host Services,” and each Host Service offering, a “Listing”). You must register an account to access and use many features of the Oasis Travel Housing Platform, and you must keep your account information current and accurate. As the provider of the Oasis Travel Housing Platform, Oasis Travel Housing does not directly own, control, offer or manage any Listings or Host Services. Oasis Travel Housing is not a party to the contracts entered into directly between Hosts and Guests, nor is Oasis Travel Housing a real estate broker, travel agency, or insurer. Oasis Travel Housing is not acting as an agent in any capacity for any Member, except as specified in the Payments Terms below.

By hosting with Oasis Travel Housing, you agree to abide by our terms and policies, including these Host Terms, which we reserve the right to enforce at our sole discretion. In the event of repeated and/or severe violations, Oasis Travel Housing may suspend or permanently deactivate your account.

1. Hosting on Oasis Travel Housing.

1.1    Host.    As a Host, Oasis Travel Housing offers you the right to use the Oasis Travel Housing Platform to share your Accommodation or other Host Service with our community of Guests and receive payment in connection therewith. You are in control of your pricing, availability, and rules for each Listing. 

1.2    Host Expectations.    Hosts must be authorized to host and comply with all applicable laws. Hosts must be able to respond to Guest and potential Guest questions within a reasonable amount of time. Host’s property, location, listing type and amenities should accurately reflect what was written on the Listing. Hosts must secure their property at the main entrance and keys or access codes should be provided to Guests for all main points of entry to the property. Hosts that plan to meet Guests at check-in must ensure that they are present at the agreed upon time. 

1.3    Contracting with Guests.    When you accept a booking request or receive a booking confirmation through the Oasis Travel Housing Platform, you are entering into a contract directly with the Guest and are responsible for delivering your Host Service under the terms and at the price specified in your Listing. You are also agreeing to pay applicable fees, including the Oasis Travel Housing service fee, and applicable taxes for each booking. Oasis Travel Housing will deduct amounts you owe from your payout unless we have agreed to a different method. Any terms, policies or conditions that you include in any supplemental contract with Guests must: (i) be consistent with these Host Terms, our Terms and Conditions, Policies, and the information provided in your Listing, and (ii) be prominently disclosed in your Listing description.

1.4    Independence of Hosts.    Your relationship with Oasis Travel Housing is that of an independent individual or entity and not an agent, employee, joint venturer, or partner of Oasis Travel Housing, except that Oasis Travel Housing acts as a payment collection agent as described in the Payments Terms. Oasis Travel Housing does not direct or control your Host Service, and you agree that you have complete discretion if and when to provide Host Services, and at what price and on what terms to offer them.

2. Managing Your Listing.

2.1    Creating and Managing Your Listing.    The Oasis Travel Housing Platform provides tools that make it easy for you to set up and manage a Listing. Your Listing must include complete and accurate information about your Host Service, your price, other charges like cleaning fees, and any rules or requirements that apply to your Guests or Listing. You are responsible for keeping your Listing information (including calendar availability) and content (like photos) up-to-date and accurate at all times. We recommend that you obtain appropriate insurance for your Host Services and suggest you carefully review policy terms and conditions including coverage details and exclusions. You may only maintain one Listing per Accommodation, but may have multiple Listings for a single property if it has multiple places to stay. 

2.2    Know Your Legal Obligations.    You are responsible for understanding and complying with any laws, rules, regulations, and contracts with third parties that apply to your Listing or Host Services. For example: Some landlords and leases, or homeowner and condominium association rules, restrict or prohibit subletting, short-term rentals and/or longer-term stays. Some cities have zoning or other laws that restrict the short-term rental of residential properties. Some jurisdictions require Hosts to register, get a permit, or obtain a license before providing certain Host Services. In some places, the Host Services you want to offer may be prohibited altogether. Some jurisdictions require that you register Guests who stay at your Accommodation. Some jurisdictions have laws that create tenancy rights for Guests and additional obligations for Hosts. Some places have landlord-tenant, rent control, and eviction laws that may apply to longer stays. It is your responsibility to check your local rules and regulations to learn what rules apply to the Host Services you plan to offer. Information we provide regarding legal requirements is for informational purposes only and you should independently confirm your obligations. You are responsible for handling and using personal data of Guests and others in compliance with applicable privacy laws, these Host Terms, our Terms and Conditions, our Host Privacy Standards and Privacy Policy. If you have questions about how local laws apply you should always seek legal advice.

2.3    Your Responsibilities.        You are responsible and liable for your own acts and omissions and are also responsible for the acts and omissions of anyone you allow to participate in providing your Host Services. You are responsible for setting your price and establishing rules and requirements for your Listing. You must describe any and all fees and charges in your Listing description and may not collect any additional fees or charges outside the Oasis Travel Housing Platform except those which we have expressly authorized. 

2.4    Hosting as a Team or Organization.    If you work with a co-host or host as part of a team, business, or other organization, the entity and each individual who participates in providing Host Services is responsible and liable as a Host under these Terms. If you accept terms or enter into contracts, you represent and warrant that you are authorized to enter into contracts for and bind your team, business or other organization, and that each entity you use is in good standing under the laws of the jurisdiction where it is established. If you instruct Oasis Travel Housing to transfer a portion of your payout to a co-host or other Hosts, or to send payments to someone else, you must be authorized to do so, and you are responsible and liable for the payment amounts and accuracy of any payout information you provide.

2.5    Assumption of Risk.    You acknowledge that hosting carries inherent risks and agree that you assume the entire risk arising out of your access to and use of the Oasis Travel Housing Platform, offering Host Services, or any interaction you have with other Members in person or online. You agree that you have had the opportunity to investigate the Oasis Travel Housing Platform and any laws, rules, regulations, or obligations that may be applicable to your Listings or Host Services and that you are not relying upon any statement of law made by Oasis Travel Housing.

3. Cancellations, Travel Issues, and Booking Modifications.

3.1    Cancellations and Travel Issues.    In general, if a Guest cancels a reservation, the amount paid to you is determined by the cancellation and refund policy that applies to that reservation, as posted on the Oasis Travel Housing Platform. As a host, you should not cancel on a Guest without a valid reason communicated in writing to Oasis Travel Housing in advance or as required by law. If you cancel on a Guest without such a valid reason or without communicating such reason to Oasis Travel Housing in advance, we may impose a cancellation fee and other consequences. If a Guest cancels their reservation in accordance with the Oasis Travel Housing cancellation and refund policy then in effect, the amount you are paid will be reduced by the amount we refund or otherwise provide to the Guest, and by any other reasonable costs we incur as a result of the cancellation. If a Guest receives a refund after you have already been paid, or the amount of the refund and other costs incurred by Oasis Travel Housing exceeds your Payout, Oasis Travel Housing may recover that amount from you, including by offsetting the refund against your future payouts. You agree that Oasis Travel Housing’s cancelation and refund policy posted on the Oasis Travel Housing Platform, the Terms of Service, and these Host Terms preempt the cancellation policy you set in situations where they allow for the cancellation of a reservation and/or the issuance of refunds to Guests. If we reasonably expect to provide a refund to a Guest under one of these policies, we may delay release of any Host Payout for that reservation until a refund decision is made. See the Oasis Travel Housing Platform for details about what is covered, and what your Payout will be in each situation.

3.2    Booking Modifications.    Hosts and Guests are responsible for any booking modifications they agree to make via the Oasis Travel Housing Platform or which they direct Oasis Travel Housing to make on their behalf, and agree to pay any additional amounts, fees or taxes associated with a Booking Modification.

4. Nondiscrimination Policy.    

Hosts are required to comply with the legal requirements in their jurisdiction pertaining to civil right protections of the user community. Additionally, Hosts may not decline a booking or impose different terms or conditions based on the race, color, ethnicity, national origin, religion, sexual orientation, gender identity or marital status of a Guest. Similarly, Hosts may not post a Listing or make any statement on the Oasis Travel Housing Platform which discourages or indicates a preference for or against any Guest on account of gender, unless the Host shares living spaces with the Guest. Hosts may not impose any different terms or conditions, or decline a reservation, based on the Guest’s age or familial status, where prohibited by law. Hosts may not decline a Guest based on any actual or perceived disability, impose any different terms or conditions based on a Guest’s disability, substitute their own judgment about whether a unit meets the needs of a Guest with a disability, inquire about the existence or severity of a Guest’s disability (unless the Guest has raised or inquired about the unit’s suitability for the Guest’s disability), prohibit or limit the use of mobility devices, charge more in fees for a Guest with disabilities or a Guest with a service animal, post any Listing or make any statement discouraging or indicating a preference for or against any Guest on account of their disability, refuse to communicate with a Guest through accessible means that are available, or refuse to provide reasonable and modest accommodations to a Guest with a disability. Except as noted herein, Hosts may decline a booking based on factors which are not prohibited by law (ex. a booking with pets, guests who smoke, limiting the number of guests in a unit).

5. Taxes.

5.1    Host Taxes.    As a Host, you are responsible for determining and fulfilling your obligations under applicable laws to report, collect, remit, or include in your price any applicable VAT or other indirect taxes, occupancy taxes, tourist, income, or other taxes (“Taxes”).

5.2    Collection and Remittance by Oasis Travel Housing.    In jurisdictions where Oasis Travel Housing facilitates the collection and/or remittance of Taxes on behalf of Hosts, you instruct and authorize Oasis Travel Housing to collect Taxes on your behalf, and/or to remit such Taxes to the relevant tax authority. Any Taxes that are collected and/or remitted by Oasis Travel Housing are identified to Members on their transaction records, as applicable. Oasis Travel Housing may seek additional amounts from Members (including by deducting such amounts from future payouts) in the event that the Taxes collected and/or remitted are insufficient to fully discharge that Member’s tax obligations, and you agree that your sole remedy for Taxes collected by Oasis Travel Housing is a refund from the applicable tax authority. You acknowledge and agree that we retain the right, with prior notice to affected Members, to cease the collection and remittance of Taxes in any jurisdiction for any reason.

5.3    Tax Information.    In certain jurisdictions, tax regulations may require that we collect and/or report tax information about you, or withhold Taxes from payouts to you, or both. If you fail to provide us with documentation that we determine to be sufficient to support any such obligation to withhold Taxes from payouts to you, we may withhold payouts up to the amount as required by law, until sufficient documentation is provided. You agree that Oasis Travel Housing may issue on your behalf invoices or similar documentation for VAT, GST, consumption or other Taxes for your Host Services to facilitate accurate tax reporting by Hosts, our Guests, and/or their organizations.

6. Payment Terms.    

6.1    Payment Services.    These payment terms are a binding agreement between you and Oasis Travel Housing that govern the Oasis Travel Housing Platform. We provide payment services to Members who publish, offer and book Accommodations or other Host Services. These payment services may include, but are not limited to, the following (the “Payment Services):
Collecting payments from Guests (“Payin”), by charging the payment method associated with the Guest’s account, such as credit card, debit card, bank account, or other approved payment method;
Effecting payments to Hosts (“Payout”) to a financial instrument associated with the Host’s account, such as a bank account, debit card, or other approved Payment Method;
Effecting payments to a third-party Payout Method designated in advance by a Host;
Payment collection services; and
Other payment-related services in connection with bookings and Host Services.

6.2    Use of Payment Services.    Oasis Travel Housing requires its Members and Hosts to be at least 18 years of age, have an account in good standing, and keep their payment and personal information up to date in order to use the Payment Services. By using the Payments Services, you agree to comply with these Payment Terms. Oasis Travel Housing may temporarily limit or suspend your access to or use of the Payment Services, or their features, to carry out maintenance measures that ensure the proper functioning of the Payment Services. This agreement between you and Oasis Travel Housing reflected by these Payment Terms is effective when you create an account or use the Payment Services and remains in effect until either you or we terminate this agreement in accordance with the termination provision set forth below. We may improve, enhance and modify the Payment Services and introduce new Payment Services from time to time. We will provide notice to Members and Hosts of any changes to the Payment Services, unless such changes do not materially increase the Members’ or Hosts’ contractual obligations or decrease their rights under these Payments Terms.

6.3    Third Party Services.    The Payment Services may contain links to third-party websites, applications, or resources (“Third-Party Services”). Such Third-Party Services are subject to different terms of service and privacy policies, and Hosts and Members are encouraged to review them. We are not responsible or liable for the use of such Third-Party Services. Links to any Third-Party Services are not an endorsement by Oasis Travel Housing of those Third-Party Services or features.

6.4    Verification.    You authorize Oasis Travel Housing, directly or through third parties, to make any inquiries we consider necessary to verify your identity and the information you provide. This may include: (i) Screening you against third-party databases or other sources, (ii) Requesting reports from service providers, (iii) Asking you to provide a form of government identification (e.g., driver’s license or passport), your date of birth, your address, and other information, or (iv) Requiring you to take steps to confirm ownership of your email address, Payment Method or Payout Method. We reserve the right to terminate, suspend, or limit access to the Payment Services in the event we are unable to obtain or verify any of the information you provide.

6.5    Additional Terms.    Your access to or use of certain Payment Services may be subject to, or require you to accept, additional terms and conditions. If there is a conflict between these Payments Terms and terms and conditions applicable to a specific Payment Service, the latter terms and conditions will take precedence with respect to your use of or access to that Payment Service, unless specified otherwise.

6.6    Payment Collection.    Oasis Travel Housing generally collects the total price of a booking at the time the Guest’s booking request is accepted by the Host, unless noted otherwise.

6.7    Payout Method.    In order to receive a Payout you must have a valid Payout Method linked to your account. When you add a Payout Method to your Oasis Travel Housing account, you will be asked to provide information such as name, government identification, tax ID, billing address, and financial instrument information. Depending on the Payout Method selected additional information may be required, such as: residential address, name on the account, account type, routing number, account number, email address, identification number and account information associated with a particular payment processor. Providing any and all requested information is required for a Payout Method to be valid. The information we require for a valid Payout Method may change, and we may request additional information at any time; failing to provide requested information may result in Oasis Travel Housing temporarily placing a hold, suspending, or canceling your Payout until the information is provided and validated. You authorize Oasis Travel Housing to collect and store your Payout Method information. We may also share your information with governmental authorities as required by applicable law.

6.8    Payout Timing.    Subject to and conditional upon successful receipt of the payments from Guest, Oasis Travel Housing will generally initiate Payouts to your selected Payout Method upon your request to withdraw funds from your wallet. We may offer you a different Payout time or trigger for payment, which may be subject to additional terms and conditions. The time it takes to receive Payouts once released by Oasis Travel Housing may depend upon the Payout Method you select.

6.9    Payout Amount.    Your Payout for a booking will be the total price less applicable fees (such as Oasis Travel Housing’s service fees and applicable taxes). In the event of cancellation of a confirmed booking, we will remit the amount you are due (if any) as provided in the Terms of Service and applicable cancellation policy.

6.10    Payout Restrictions.    Oasis Travel Housing may temporarily place a hold, suspend, or cancel any Payout for purposes of preventing unlawful activity or fraud, risk assessment, security, or completing an investigation; or if we are unable to verify your identity, or to obtain or verify requested information. Furthermore, we may temporarily place a hold on, suspend, or delay initiating or processing any Payout due to you under the Host Terms as a result of high volume booking cancellations or modifications arising from a force majeure event beyond our control. 

6.11    Payout Limits.        For compliance or operational reasons, Oasis Travel Housing may limit the amount of a Payout. If you are due an amount above that limit, we may make a series of Payouts (potentially over multiple days) in order to provide your full Payout amount.

6.12    Payment Service Providers.    Payout Methods may involve the use of third-party payment service providers. These payment service providers may charge you additional fees when processing Payouts in connection with the Payment Services (including deducting charges from the Payout amount), and Oasis Travel Housing is not responsible for any such fees and disclaims all liability in this regard. Your Payout Method may also be subject to additional terms of use. Please review them before using your Payout Method.

6.13    Payout Method Responsibility.    Oasis Travel Housing is not responsible for any loss suffered by you as a result of incorrect Payout Method information provided by you.

6.14    Appointment as Limited Payment Collection Agent.        Each Host hereby appoints Oasis Travel Housing as the Host’s payment collection agent solely for the limited purpose of accepting and processing funds from Guests purchasing Host Services on the Host’s behalf. Each Host agrees that payment made by a Guest through Oasis Travel Housing, shall be considered the same as a payment made directly to the Host, and the Host will provide the Host Service booked by the Guest in the agreed-upon manner as if the Host has received the payment directly from the Guest. Each Host agrees that Oasis Travel Housing may refund the Guest in accordance with the Terms of Service and the Cancellation Policy. Each Host understands that Oasis Travel Housing’s obligation to pay the Host is subject to and conditional upon successful receipt of the associated payments from Guest. Oasis Travel Housing guarantees payments to Hosts only for such amounts that have been successfully received by Oasis Travel Housing from Guests in accordance with these Payments Terms. In accepting appointment as the limited payment collection agent of the Host, Oasis Travel Housing assumes no liability for any acts or omissions of the Host or Guest. 

6.15    Fees.    Oasis Travel Housing may charge fees for use of certain Payment Services and any applicable fees will be disclosed to you in the Terms of Service, Host Terms or via the Oasis Travel Housing Platform.

6.16    Payment Authorizations.    You authorize Oasis Travel Housing to collect from you amounts due pursuant to these Payment Terms and/or the Terms of Service by either (i) charging the Payment Method associated with the relevant booking, or any other Payment Method on file that you authorize in your account (unless you have previously removed the authorization to charge such Payment Method), or (ii) by withholding the amount from your future Payout. Specifically, you authorize Oasis Travel Housing to collect from you:
Any amount due to Oasis Travel Housing (e.g., as a result of your bookings, Booking Modifications, cancellations, or other actions as a Host or Member of the Oasis Travel Housing Platform), including reimbursement for costs prepaid by Oasis Travel Housing on your behalf. Any funds collected by Oasis Travel Housing will set off the amount owed by you to Oasis Travel Housing and extinguish your obligation to Oasis Travel Housing.
Any amount due to a Host from a Guest which Oasis Travel Housing collects as the Host’s payment collection agent as further set out above.
Taxes, where applicable and as set out in the Terms of Service, these Host Terms, or elsewhere on the Oasis Travel Housing Platform.
Any amount you pay in connection with your Oasis Travel Housing account.
Any amounts already paid to you as a Host despite a Guest canceling a confirmed booking or Oasis Travel Housing deciding that it is necessary to cancel a booking in accordance with the applicable Cancellation Policy. You agree that in the event you have already been paid, Oasis Travel Housing will be entitled to recover the amount of any such Guest refund from you, including by subtracting such refund amount from any future Payouts due to you.
6.17    Fraudulent Activity Payments.    If Oasis Travel Housing has reason to believe that you as a Host participated in fraudulent activity, such as an overpayment scam, booking fraud or other fraud, and Oasis Travel Housing released the Payout for such stay, we may recoup from you such amount by reducing, setting off or debiting the amount from any future Payouts owed to you.
6.18    Collections.    If Oasis Travel Housing is unable to collect any amounts you owe under the Terms of Service and these Payment Terms, Oasis Travel Housing may engage in collection efforts to recover such amounts from you. Oasis Travel Housing will deem any owed amounts overdue when: (a) for authorized charges, one hundred and twenty (120) days have elapsed after Oasis Travel Housing first attempts to charge your Payment Method or the associated services have been provided, whichever is later; and (b) for withholdings from a Host’s future Payouts, two hundred and seventy (270) days have elapsed after the adjustment is made to the Host’s Oasis Travel Housing account or the associated services have been provided, whichever is later. Oasis Travel Housing will deem any overdue amounts not collected to be in default when three hundred and sixty five (365) days have elapsed: (a) for authorized charges, after Oasis Travel Housing first attempts to charge your Payment Method or the associated services have been provided, whichever is later; and (b) for withholdings from a Host’s future Payouts, after the adjustment is made to the Host’s account or the associated services have been provided, whichever is later. You hereby explicitly agree that all communications in relation to amounts owed will be made by electronic mail or by phone, as provided to Oasis Travel Housing by you. Such communications may be made by Oasis Travel Housing, or by anyone on their behalf, including but not limited to a third-party collection agent.
6.19    Payment Processing Errors.    Oasis Travel Housing will take reasonable and necessary steps to rectify any payment processing errors that we become aware of. These steps may include crediting or debiting (as appropriate) the original Payout Method used or selected by you, so that you end up receiving or paying the correct amount. This may be performed by Oasis Travel Housing or a third party such as your financial institution. We may also take steps to recover funds sent to you in error (including but not limited to duplicate payments made by reason of a processing error), by reducing, setting off and/or debiting the amount of such funds from any future Payouts owed to you. To the extent you receive any funds or Payouts in error, you agree to immediately return such funds to Oasis Travel Housing and waive all rights associated with such Payouts.
6.20    Refunds.    We will initiate all refunds as soon as practicable under the given circumstances. In case of cancellation by Host, we will hold the funds for up to 72 hours until the Guest is either refunded or the Guest directs Oasis Travel Housing to use the funds to rebook with another Host. In certain instances, the refund process may include the option to receive credit in lieu of a cash refund; if this option is made available to you, the timing of your refund will be communicated through the Oasis Travel Housing Platform. The time it takes to receive any cash refund or for any pre-authorization of your Payment Method to be released will vary based on the Payment Method and any applicable payment system (e.g., Visa, Mastercard, etc.) rules. In the event of a Force Majeure Event that may affect the processing and settlement of refunds, we will initiate and process the refund as soon as is practicable after the Force Majeure Event has concluded. 
6.21    Prohibited Activities.    You are solely responsible for compliance with any and all laws, rules, regulations, and tax obligations that may apply to your use of the Payment Services. In connection with your use of the Payment Services, you may not and you agree that you will not and will not assist or enable others to: (i) breach or circumvent applicable laws or regulations, (ii) breach or circumvent any agreements with third parties, third-party rights, or our Terms and Conditions, (iii) use our Payment Services for any commercial or other purpose other than those expressly permitted by Oasis Travel Housing and these Payment Terms, (iv) register or use any Payment Method with your account that is not yours or you do not have authorization to use, (v) avoid, remove, deactivate, impair, descramble, or otherwise circumvent any measure implemented to protect the Payment Services, (vi) take any action that damages or adversely affects the performance and functioning of the Payment Services, (vii) attempt to decipher, disassemble or reverse engineer any of the software used in connection with the Payment Services, or (viii) violate or infringe any person or entity’s rights or otherwise cause harm to anyone.
6.22    Abandoned Funds.    If Oasis Travel Housing holds funds due to you because we are unable to issue you a Payout, we may process the funds due to you in accordance with our legal obligations, including by reporting and escheating such funds to the appropriate governing body as required by applicable unclaimed property laws. 
6.23    Force Majeure.    Oasis Travel Housing shall not be liable for any delay or failure to fulfill any obligation under these Payments Terms resulting from causes outside the reasonable control of Oasis Travel Housing, including, but not limited to, acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics or disease, strikes or shortages of transportation facilities, fuel, energy, labor or materials (“Force Majeure Event”).
6.24    Disclaimers.    If you use the Payment Services, you do so voluntarily and at your sole risk. To the maximum extent permitted by law, the Payment Services are provided “as is”, without warranty of any kind, whether express or implied. Notwithstanding Oasis Travel Housing’s appointment as the limited payment collection agent of Hosts, Oasis Travel Housing explicitly disclaims all liability for any act or omission of any Member or other third party. Oasis Travel Housing shall not have any duties or obligations as agent for each Host except to the extent expressly set forth in these Payments Terms, and any additional duties or obligations as may be implied by law are expressly excluded to the maximum extent permitted by applicable law. If we conduct identify verification on any Member, to the extent permitted by applicable law, we disclaim warranties of any kind, express or implied, that such checks will identify prior misconduct by a Member or guarantee that a Member will not engage in misconduct in the future. You may have other statutory rights or warranties which cannot lawfully be excluded. However, the duration of any statutory required warranties shall be limited to the maximum extent permitted by law. 
6.25    Liability.    You acknowledge and agree that, to the maximum extent permitted by law, the entire risk arising out of your access to and use of the Payment Services remains with you. If you permit or authorize another person to use your account in any way, you are responsible for the actions taken by that person. Neither Oasis Travel Housing nor any other party involved in creating, producing, or delivering the Payment Services will be liable for any incidental, special, exemplary, or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with (i) these Payments Terms, (ii) from the use of or inability to use the Payment Services, or (iii) from any communications, interactions, or meetings with other Members or other persons with whom you communicate, interact, transact, or meet with as a result of your use of the Payment Services, whether based on warranty, contract, tort (including negligence), product liability, or any other legal theory, and whether or not Oasis Travel Housing has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose. Except for our obligations to pay amounts to applicable Hosts pursuant to these Payments Terms, in no event will Oasis Travel Housing’s aggregate liability arising out of or in connection with these Payments Terms and your use of the Payment Services including, but not limited to, from your use of or inability to use the Payment Services, exceed (i) the amounts paid by Oasis Travel Housing to you in the twelve (12) month period prior to the event giving rise to the liability, or (ii) one hundred U.S. dollars ($100), if no such payments have been made, as applicable. The limitations of damages set forth above are fundamental elements of the basis of the bargain between Oasis Travel Housing and you. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you. If you reside outside of the U.S., this does not affect Oasis Travel Housing’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.
6.26     Indemnification.    To the maximum extent permitted by applicable law, you agree to release, defend, indemnify, and hold Oasis Travel Housing and its affiliates and subsidiaries, and their officers, directors, employees, and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your breach of these Payments Terms, (ii) your improper use of the Payment Services, (iii) your failure, or our failure at your direction, to accurately report, collect or remit taxes, or (iv) your breach of any laws, regulations, or third-party rights.
6.27    Modification.    Except as otherwise required by applicable law, Oasis Travel Housing may modify these Payments Terms at any time. If we make material changes to these Payment Terms, we will post the revised Payment Terms on the Oasis Travel Housing Platform and update the “Last Updated” date at the top of these Host Terms and Payment Terms. If you are affected by the modification, we will also provide you with notice of the modifications at least thirty (30) days before the date they become effective. If you do not terminate your agreement before the date the revised Payment Terms become effective, your continued use of the Payment Services will constitute acceptance of any changes to the revised Payments Terms.
6.28    Termination.    You may terminate this agreement at any time by sending us an email or by deleting your Oasis Travel Housing account. Terminating this agreement will also serve as notice to cancel your Oasis Travel Housing account pursuant to the Terms of Service. Without limiting our rights specified herein, Oasis Travel Housing may terminate this agreement for convenience at any time by giving you thirty (30) days' notice via email to your registered email address. Oasis Travel Housing may also terminate this agreement immediately without notice if (i) you have materially breached your obligations under this agreement, (ii) you have provided inaccurate, fraudulent, outdated, or incomplete information, (iii) you have violated applicable laws, regulations, or third-party rights, or (iv) Oasis Travel Housing believes in good faith that such action is reasonably necessary to protect other Members, Oasis Travel Housing or third parties. If you cancel your account as a Host or Oasis Travel Housing takes any of the measures described above, we may provide a full refund to any Guests with confirmed bookings, and you will not be entitled to any compensation for pending or confirmed bookings that were cancelled. If your access to or use of the Payment Services has been suspended or limited or this agreement has been terminated by us, you may not register a new account or attempt to access and use the Payment Services through an Oasis Travel Housing account of another Member.
6.29    Appeal.    If Oasis Travel Housing suspends or terminates your account or Payout, you may appeal such a decision by contacting our customer service. 
6.30    Governing Law.    These Payment Terms will be interpreted in accordance with the laws of the State of Texas and the United States of America, without regard to any conflict of law provisions. Legal proceedings other than small claims actions that re excluded from the Arbitration Agreement below must be brought in state or federal court in McLennan County, Texas unless we both agree to some other location. You and we both consent to venue and personal jurisdiction in McLellan County, Texas.
6.31    Arbitration Agreement.    To expedite resolution and control the cost of any dispute, controversy, or claim related to these Payment Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party. 
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at the AAA website www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. If such costs are determined by the arbitrator to be excessive, we will pay all arbitration fees and expenses. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in McLennan County, Texas. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
In no event shall any Dispute brought by either Party related in any way to the Services be commenced more than one (1) year after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
You and Oasis Travel Housing acknowledge and agree that we each are waiving the right to a trial by jury as to all arbitrable Disputes.
If any portion of this Arbitration Agreement is deemed illegal or unenforceable, such provision shall be severed and the remainder of this Arbitration Agreement will be given full force and effect.
If Oasis Travel Housing changes this Arbitration Agreement after the date you last accepted these Payments Terms (or accepted any subsequent changes to these Payments Terms), you may reject that change by sending us written notice (including by email) within thirty (30) days of the date the change is effective. Rejecting a new change, however, does not revoke or alter your prior consent to any earlier agreements to arbitrate any Dispute between you and Oasis Travel Housing (or your prior consent to any subsequent changes thereto), which will remain in effect and enforceable as to any Dispute between you and Oasis Travel Housing.
Section 6.31 of these Host Terms will survive any termination of these Payment Terms and will continue to apply even if you stop using the Payment Services or terminate your Oasis Travel Housing account. 
   6.32    Interpretation.    Except as they may be supplemented by additional terms and conditions, policies, guidelines, or standards, these Payments Terms constitute the entire agreement between Oasis Travel Housing and you regarding the subject matter hereof, and supersede any and all prior oral or written understandings or agreements between Oasis Travel Housing and you regarding the Payment Services. If any provision of these Payments Terms is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.
   6.33    Wavier.    Oasis Travel Housing’s failure to enforce any right or provision in these Payments Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. Except as expressly set forth in these Payments Terms, the exercise by either party of any of its remedies under these Payments Terms will be without prejudice to its other remedies under these Payments Terms or otherwise permitted under law. 
7. Host Privacy Standards.

    As a Host you will have access to and receive Guests’ personal information to manage your reservations and deliver your Host Service. Please remember that you are responsible for complying with applicable privacy laws and our Privacy Policy when you handle and process personal information. You must only use personal information you receive through the Oasis Travel Housing Platform as necessary to manage your reservations, comply with applicable laws, and deliver your Host Service to our community of Guests and Members. You may not encourage or require Guests to open an account, leave a review, or otherwise interact with a third-party websites, applications, or services before, during or after a reservation, unless such third party is reasonably necessary to provide the Host Service and approved by Oasis Travel Housing in advance. 

8. Host Safety.        

As a Host, if you are ever physically attacked during a stay, you are allowed to defend yourself with proportionate force until the danger has ceased. Any acts of self defense by a Host must comply with the laws and regulations of the jurisdiction where the Hose Service is located. It is your responsibility to understand the self-defense laws, rules, and regulations in your jurisdiction. By Listing on the Oasis Travel Housing Platform, you acknowledge and agree that you are not relying upon any statement of law made by Oasis Travel Housing.

8. Prohibited Conduct.    

Threats, abuse, or violence towards any other person or animal are strictly prohibited on the Oasis Travel Housing Platform or in connection with any services to be provided by Hosts or Members. Sexual assault, sexual misconduct, unwanted or unsolicited touching, and sexual behaviors or conversations of any kind are strictly prohibited. Explosive devices, incendiary devices or assault weapons are prohibited and must be removed from any Accommodation at which a Guest is present. Any legally owned weapons at an Accommodation must be disclosed to Oasis Travel Housing and safely secured in a manner which cannot be accessed by a Guest. It is the responsibility of the Host to ensure that a Guest can never access any legally owned weapon at an Accommodation. Oasis Travel Housing strictly prohibits Hosts and Members from participating in child sexual exploitation, human trafficking, commercial sex work, commercial pornography, illicit drugs, drug production or manufacturing, and drug cultivation or distribution.

9. Non-Circumvention Policy.    

Hosts are prohibited from the following actions and behaviors:
Asking a potential Guest to call, email or otherwise contact you outside of the Oasis Travel Housing Platform before accepting a prospective booking request (all Guest communications prior to booking must occur through the Oasis Travel Housing Platform).
Contacting a prospective Guest prior to booking on the Oasis Travel Housing Platform in order to book the reservation elsewhere or directly with the Host.
Offering discounts to Guests for booking outside of the Oasis Travel Housing Platform.
Canceling an existing booking and having Guests book outside of the Oasis Travel Housing Platform.
Asking or encouraging a Guest to book outside of the Oasis Travel Housing Platform for future or repeat bookings.
Asking or requesting that a Guest send additional payments outside of the Oasis Travel Housing Platform (all payments related to a booking or stay, including extensions thereof, must go through the Oasis Travel Housing Platform).
Asking guests for contact information after a booking in order to run credit checks or background checks.
Utilizing Guests contact information provided by Oasis Travel Housing for other purposes that violate these Host Terms or the Terms of Service.
Selling, disclosing, or using Guest contact information for marketing communications or placing Guests on any contact list.
Asking or encouraging Guests to review a stay or provide feedback on a website or platform other than Oasis Travel Housing.
Requiring Guests to use other websites or platforms to physically access a Listing, unless required by local laws, HOA rules, or building security rules).

Certain outside payments will be permitted only when Oasis Travel Housing has granted permission in advance and Guests are made aware of the outside payments prior to booking. This includes, but is not limited to collecting local tax or occupancy tax, security deposits or incidental fees, valet parking, wifi fees, etc.

10. Community Health.        

Any Host or Member who has been diagnosed with, exposed to, and/or is showing symptoms of a contagious disease is prohibited from having face-to-face interactions with other Members of the Oasis Travel Housing community. Hosts property must be free of known health hazards (ex: mold, pests, varmin), meet a high standard of cleanliness, and be cleaned between each stay.

11. Unsafe Stays.    

Hosts must ensure that stays are free of undisclosed safety hazards (ex: blocked fire exits, unsecured weapons, risks of electric shock) and remedy any safety hazards which become known by the Host, or which are raised by a Guest or Oasis Travel Housing. 

12. Dangerous Animals.    

Hosts may not keep dangerous or wild animals in their Accommodation while Guests are present. Potentially dangerous animals include, but are not limited to, animals that are capable of causing serious harm to humans or other animals present in the listing. If an animal causes injury to a Guest or any Member, Hosts shall be responsible for such injury and Oasis Travel Housing reserves the right to suspend or terminate the Hosts account on the Oasis Travel Housing Platform. 

13. Host Re-entry during Reservation.    

Hosts may re-enter their property during a Guest reservation only when an objective emergency exists or when explicit permission has been received from the Guest. 

14. Cameras and Monitoring Devices.    

Hosts are permitted and encouraged to install security cameras and monitoring devices outside of their property in public spaces, such as driveways or front doors. Hosts are prohibited from using cameras, recording devices, smart devices and/or monitoring devices in private spaces such as bedrooms, bathrooms, or areas designated for sleeping purposes. Devices may be used to monitor common spaces so long as they are installed in an objectively visible manner and disclosed by the Host in their Listing. 

15. Misrepresentations.    

When verifying your identity as a Member of Oasis Travel Housing, all information submitted must be true and accurate. If you joined as a business or company, you may be required to confirm and verify that your business is authorized to transact business in your jurisdiction. We do not allow identity misrepresentation. Hosts may not mislead guests by offering a Listing that is materially different to the actual Accommodation that Guests will be staying in. Hosts may not request additional payments from Guests that were not previously disclosed in advance through the Oasis Travel Housing Platform or agreed upon with the Guest in advance of the booking. Hosts may not extort any Member by using direct or indirect threats in order to obtain something from a Guest or any other Member. Hosts and Members may not use manipulation or threatening or abusive language when using the Oasis Travel Housing Platform.

16. Suspension and Enforcement.        

When a violation of our terms or policy occurs, we aim to first provide information to Hosts about the policy and issue warnings. However, Oasis Travel Housing reserves the right to suspend or permanently remove listings or accounts for repeated or severe violations at its sole discretion. 

17. Assignment.    

You may not assign, transfer, or delegate this agreement or your rights and obligations hereunder without Oasis Travel Housing’s prior written consent. Oasis Travel Housing may without restriction assign, transfer, or delegate this agreement and any rights and obligations, at its sole discretion, with thirty (30) days’ prior notice.

18. Notices.    

Unless specified otherwise, any notices or other communications permitted or required under this agreement, will be in writing and given by Oasis Travel Housing via email or Oasis Travel Housing Platform notification. The date of receipt will be deemed the date on which Oasis Travel Housing transmits the notice.